Platform Partner
Commerce that knows who it is talking to.
Most disappointment with Salesforce B2B Commerce traces back to one thing: the store was built beside the CRM rather than into it. We join commerce to the service and marketing data already in Salesforce, so pricing, entitlements, and support history follow the customer instead of sitting in separate systems.
Where we help most
Commerce, service, and marketing working from the same account data — so a rep opening a case sees the same customer the storefront served an hour earlier.
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